Privacy Policy
Welcome to EasyQ. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, mobile app, and related services.
1. Information We Collect
We may collect the following types of personal and usage information:
- Personal Information: Name, phone number, email, age, gender, location, appointment details.
- Technical/Usage Info: Device type, IP, browser info, app behavior, location data (with permission).
2. How We Use Your Information
- Book and manage hospital tokens
- Send real-time queue updates and travel alerts
- Improve user experience and troubleshoot issues
- Respond to support requests
- Send important updates or promotions (with consent)
3. Location Permissions
Location is used to calculate travel time and send timely alerts. You can revoke location access in your device settings at any time.
4. Sharing and Disclosure
We do not sell or rent your data. We may share limited data with partner hospitals or service providers under strict agreements, or if required by law.
5. Data Security
Your data is stored securely using encryption and access control measures.
6. Cookies and Tracking
We may use cookies or analytics tools (e.g., Firebase, Google Analytics) to improve services. You can disable cookies in your browser settings.
7. Your Rights
You can access, correct, delete your data, or withdraw consent by contacting us at support@theeasyq.com.
8. Children's Privacy
EasyQ is not intended for children under 13. We do not knowingly collect data from minors without parental consent.
9. Changes to This Policy
We may update this policy. Significant changes will be notified via app or email.
10. Contact Us
For questions, contact us at:
support@theeasyq.com